| All rights reserved. Copyright 2007-2010 Cuckoo Clock Doctor |
| The Cuckoo Clock Doctor |
| Bringing Cuckoos Back From Extinction, One Clock at a Time! |
| My Granddaughters say, "If your cuckoo is sick, our Papa will make it tick"! |
Now I know you have questions, every customer of mine does.
So, Papa, what do I do now? How does this all work? How do I pack the clock? Do you charge for
estimates? NO Do I send a deposit with the clock or money up front? NO When do I pay you? When
I start work on your clock I will send you an invoice and how to pay. I don't need deposits or money
up front and I don't charge for looking at a clock to determine what is wrong. I've built my business
on straight talk, fixed prices, and rebuilding YOUR own movements so I'm happy to tell you what is
wrong with your clock without charging a fee.
HOW TO PACK & SHIP
If there is a decorative headpiece that clips to the roof off the clock, remove it and keep it safe with you. Some
headpieces have antlers which are very brittle so to be safer just keep that part with you. Many cuckoos like
chalet style don't have these roof pieces so you won't need to remove anything on those.
I need your pendulum so carefully wrap "the little leaf on a stick under the clock". I also need your weights to
see how your clock behaves with your weights, not mine. If you can find a small box for the weights to go in that
is fine. The problem is that a loose weight can and will go flying through the side of the box like a missile if it is
mishandled in shipment. If you don't have a box, just wrap a little paper around each weight and then take 2
pieces of cardboard and make a sandwich with them inside. Wrap it good in tape and this will do nicely. Please
put your clock in a plastic shopping bag like you get at Wal Mart or Target. If it won't fit just use 2, one on each
end of the clock. That keeps it protected from the plastic peanuts, shredded or balled up paper, or however you
choose to pack your clock.
Please put your name, address, phone # and email address on a piece of paper and put it in the box.
For safety's sake, I prefer you use the U.S. Mail and ship it to my P.O. Box because I'm on a highway and
UPS like to leave packages at my front door. Our town's little one person Post Office has a nice postmaster.
She's a kind lady and gets a kick out of watching out for my incoming clocks. It will be in good hands. Mail it to:
CUCKOO CLOCK DOCTOR
P.O. Box 811
Moscow, TN 38057-0811 (My street address and phone number are under "CONTACT US")
A heads up email to me that your clock is on the way is helpful, but it really doesn't matter. Every week I
get clocks from people I've never heard from before, and also every week someone emails me that a clock is on
the way and I'll watch and it comes in 2 weeks later. I just want you to feel safe about your clock. When I
receive your clock, I'll send you an email that it got here all right. I work on clocks in the order they come to me,
so when I start your clock I'll email you. At that time please send me a personal check, postal or international
money order made out in U.S. Funds and add your return shipping costs to the price. When your clock is ready
I will email you after I've shipped it and provide you with a tracking number. There are instructions on the
website on how to set it up and keep it running. If you have any questions while I have your clock or have
trouble setting it up or for any reason just give me a call or email me and I'll help you.
Thank you for letting me repair your treasured clock!
Papa
So, Papa, what do I do now? How does this all work? How do I pack the clock? Do you charge for
estimates? NO Do I send a deposit with the clock or money up front? NO When do I pay you? When
I start work on your clock I will send you an invoice and how to pay. I don't need deposits or money
up front and I don't charge for looking at a clock to determine what is wrong. I've built my business
on straight talk, fixed prices, and rebuilding YOUR own movements so I'm happy to tell you what is
wrong with your clock without charging a fee.
HOW TO PACK & SHIP
If there is a decorative headpiece that clips to the roof off the clock, remove it and keep it safe with you. Some
headpieces have antlers which are very brittle so to be safer just keep that part with you. Many cuckoos like
chalet style don't have these roof pieces so you won't need to remove anything on those.
I need your pendulum so carefully wrap "the little leaf on a stick under the clock". I also need your weights to
see how your clock behaves with your weights, not mine. If you can find a small box for the weights to go in that
is fine. The problem is that a loose weight can and will go flying through the side of the box like a missile if it is
mishandled in shipment. If you don't have a box, just wrap a little paper around each weight and then take 2
pieces of cardboard and make a sandwich with them inside. Wrap it good in tape and this will do nicely. Please
put your clock in a plastic shopping bag like you get at Wal Mart or Target. If it won't fit just use 2, one on each
end of the clock. That keeps it protected from the plastic peanuts, shredded or balled up paper, or however you
choose to pack your clock.
Please put your name, address, phone # and email address on a piece of paper and put it in the box.
For safety's sake, I prefer you use the U.S. Mail and ship it to my P.O. Box because I'm on a highway and
UPS like to leave packages at my front door. Our town's little one person Post Office has a nice postmaster.
She's a kind lady and gets a kick out of watching out for my incoming clocks. It will be in good hands. Mail it to:
CUCKOO CLOCK DOCTOR
P.O. Box 811
Moscow, TN 38057-0811 (My street address and phone number are under "CONTACT US")
A heads up email to me that your clock is on the way is helpful, but it really doesn't matter. Every week I
get clocks from people I've never heard from before, and also every week someone emails me that a clock is on
the way and I'll watch and it comes in 2 weeks later. I just want you to feel safe about your clock. When I
receive your clock, I'll send you an email that it got here all right. I work on clocks in the order they come to me,
so when I start your clock I'll email you. At that time please send me a personal check, postal or international
money order made out in U.S. Funds and add your return shipping costs to the price. When your clock is ready
I will email you after I've shipped it and provide you with a tracking number. There are instructions on the
website on how to set it up and keep it running. If you have any questions while I have your clock or have
trouble setting it up or for any reason just give me a call or email me and I'll help you.
Thank you for letting me repair your treasured clock!
Papa
| Packing & Shipping Instructions |
 | |  | |  | |  | |  | |  | |  |